Services

Revenue management services for independent hotels

Each engagement is tailored to your property and market. Explore what every service covers, what you receive, and who it is built for.

01

Revenue Audit

A complete review of pricing, demand, segmentation, channels, and revenue performance.

What it covers

  • End-to-end review of rate structure and BAR strategy
  • Demand patterns, segmentation, and market positioning
  • Channel mix and distribution cost analysis
  • Historical revenue performance and leakage points

Deliverables

  • Detailed revenue audit report
  • Prioritised list of opportunities and risks
  • Benchmark summary against relevant market context

Business value

A clear, honest baseline of where revenue is being won and lost — so every decision that follows is grounded in evidence.

Suitable for

Independent and boutique hotels seeking a full commercial health check before setting a new strategy.

02

Pricing Strategy

Dynamic pricing recommendations based on demand, booking pace, competition, and market conditions.

What it covers

  • Dynamic and seasonal pricing frameworks
  • Booking pace and pick-up monitoring
  • Competitor and market rate positioning
  • Rate fences, length-of-stay, and restriction logic

Deliverables

  • Structured pricing playbook
  • Rate calendars for key seasons and events
  • Guidance on when to open, close, and adjust rates

Business value

Pricing that responds to real demand — protecting rate integrity while capturing revenue during high-demand periods.

Suitable for

3-star and 4-star properties that want a repeatable, defensible approach to setting rates.

03

Forecasting

Practical occupancy and revenue forecasts to support better commercial decisions.

What it covers

  • Occupancy and revenue forecast models
  • On-the-books and pick-up analysis
  • Event, seasonality, and demand calendars
  • Budget and target alignment

Deliverables

  • Rolling forecast framework
  • Monthly and weekly forecast templates
  • Commentary linking forecast to action

Business value

Forecasts your team can actually use — turning uncertainty into planned pricing, staffing, and commercial moves.

Suitable for

Owners and revenue leads who need dependable numbers to plan ahead with confidence.

04

OTA Optimization

Improve visibility, conversion, pricing, content, and performance across Booking.com, Expedia, and Agoda.

What it covers

  • Content, imagery, and listing quality review
  • Visibility, ranking, and conversion levers
  • Rate parity and channel pricing consistency
  • Promotion and campaign effectiveness

Deliverables

  • Channel-by-channel optimisation checklist
  • Content and merchandising recommendations
  • Performance tracking framework

Business value

Stronger conversion and visibility across your key channels — without eroding direct business or rate integrity.

Suitable for

Hotels heavily reliant on OTAs that want to improve return from each channel.

05

Reservation Process Review

Analyze reservation workflows, cancellations, no-shows, rate integrity, and operational efficiency.

What it covers

  • Reservation workflow and handling review
  • Cancellation and no-show patterns
  • Rate integrity and booking accuracy
  • Operational bottlenecks and follow-up gaps

Deliverables

  • Process map with identified friction points
  • Recommended workflow improvements
  • Policy and communication guidance

Business value

A tighter reservation process that reduces leakage, protects revenue, and improves the guest booking experience.

Suitable for

Properties experiencing high cancellations, no-shows, or inconsistent booking handling.

06

KPI Dashboard

Clear reporting for Occupancy, ADR, RevPAR, TRevPAR, TRevPOR, and other hotel performance indicators.

What it covers

  • Core KPIs: Occupancy, ADR, RevPAR
  • Total revenue metrics: TRevPAR and TRevPOR
  • Booking pace and pace-to-target tracking
  • Owner-friendly summaries and trends

Deliverables

  • Structured KPI dashboard template
  • Reporting cadence and definitions
  • Guidance on reading and acting on each metric

Business value

One clear view of performance — so owners and teams speak the same language and act on the same numbers.

Suitable for

Hotel owners and managers who want clarity without drowning in spreadsheets.

Trevpor

Not sure where to start? Begin with a Revenue Audit.

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